Below are some testimonials from our Satisfied Customers. We have so many that we can't list them all here. Take a browse through so you can get an idea about the kind service you can expect from All Seasons Vinyl & Canvas.
I want to share with others my dealings with the professional team from Kakadu Annexes. I emailed Bruce requesting a quote for a new annexe on the Thursday before Easter. Bruce emailed back on the same day informing me he would send out Ryan on Tuesday, the day after Easter at 11:00am to measure up for an annexe and roll-out awning skin for our new caravan. I've had dealings with the team two and half years earlier when they came out on-site at Boyd's Bay Holiday Park to replace my roll-out awning skin on the old caravan. It is refreshing to have a business now-a-days to be so prompt – yes at 11am they arrived. Making the decision to purchase a new annexe is a brain drain due to so many options available. They measured up and informed me exactly what I wanted – no trouble to add alterations – gave me some valuable pointers and told me they will install the new annexe the following Monday on-site at Boyd's Bay Holiday Park.
Wow – Monday they arrived along with a shower or two happening on the day – (they seem to even have the showers on / off switch) – all done. During the install many other tourist in the Park wanted new skins, new walls or alterations. Over the next few days here I've had a virtual open house – people admiring the professional state of the art “All Seasons Kakadu Annexe”.
Thanks to Bruce Anderson and all the staff for the complete package with friendly advice.
Hi Ian - The finished job looks great & both yourself & the team have as usual done a great job. Your staff are so helpful & they are always polite & their pride in their work shows in the finished work they do. The boys took the measurement for the extra roller around the corner & if you can find the fittings we will go ahead with it. No rush we are taking the Jaffa out for a few weeks shortly.
Ross & Gwen.
Hi, my name is June Lavender, we have just had a replacement skin put on our Annex of our new van, under Warranty and I would like to thank all involved for their professionalism and efficient resolution of our issue, it was greatly appreciated, as we live in our caravan fulltime.
I Dealt with Michael, from Dometic and Bruce from Kakadu Annexes, Thanks to you both.
I would also like to pass on to Dometic, the great service we received from all at Kakadu Annexes today, they did a great job and even suggested, if we have any other problems, we could give them a call any time, they would be happy to assist.
We will certainly be recommending both companies to other travellers.
June and Dave
Just a short note to let you know how impressed we are with your product. We purchased your annexe (Daintree) last March and it has been standing for 12 months through smooth and the roughest of weather, the latest being ex-tropical cyclone Oswald, with winds up to 130klms and with extra tent pegs, stood like a rock.
We would have no hesitation in recommending your product to anyone who is intending to purchase an annexe
Gloria & Angleo Tancredi
Well we collected our caravan and annex as arranged with you back in September, and had planned a test run in putting up the annex b4 our holidays, but the weather and time never allowed us. So with all still in its bags, we set out on our holidays not even having watched the dvd. On arrival in Mackay , with a storm threatening and the customary audience that you get when setting up , we pulled out our brand new annex and patio bags and emptied the contents. A comment was made by camper " Brand new ey?" . Without a word of a lie we had it totally erected in no time, patio included. Everything lined up and everything was as I had asked for . So with a complete look of confidence and satisfaction we cracked a celebration drink and sat under our patio and fielded the onlooker's stares. We had several inches of rain over our 2 week holiday and were great full that we had invested in the annex. We had quite a few comments on how neat and tidy the whole annex / patio was. ( don't mind compliments ). So thankyou for the great product, your team's professionalism and I can honestly say that rarely these days do dealings and products tick all the boxes. Well done, keep up the good work and thanks again.
John "Henry" Crighton
We had the pleasure of dealing with your company at Currumbin Waters on the 19th July. Needless to say we had the best service experienced by all your staff, who could not be more helpful in dealing with our annexe issue.
Please can you relay our utmost thanks and gratitude to your wonderful staff.
D & S McLeish
We would like to say thank you to Brent and Stuart for the wonderful job they did at fitting our new annex on May 12th. They were very helpful, efficient, and above all very professional.
We are really delighted with our annex and will happily pass on our recommendation of excellent service and quality product to other travelers.
Thank you all very much,
Julia Currin and Paul Church
We visited your factory yesterday afternoon and were served by Tim (who said he was one of the floor supervisors). We just wanted to say that the service which we received from Tim was exceptional. He patiently answered a whole host of questions and outlined various options which will suit our requirements. We know exactly what we want now.
We look forward to our caravan arriving at Brisbane RV’s (should be next week) and getting on with the annex.
We plan to leave Brisbane on 11th April and Tim assured us that Kakadu would see to it that the annex would be available before we take off.
Had the job done yesterday at your base in Currumbin.
Stewart was particularly helpful and gave me a number of tips on using the awning and annexe. I just wanted to pass on my appreciation for the helpful service your staff, particularly Stewart gave me.
I will not hesitate to come back to your business in the future.
I just wanted to say again how happy and impressed I am with my new Kakadu annex and the prompt service I received from yourself and your team. Our first trip away was to Airlie beach, the week before Easter, certainly attracted a bit of interest from fellow campers, I was surprised by the number of people who commented on the quality of the annexe or asked where I had purchased it from, of course I was more than happy to pass on my experience and dealings with All Seasons Vinyl.
If you would like to send me a number of your business cards I would gladly hand them out to people interested in your products
Really appreciate the feedback and comments about this fly over and now can plan our options.
Again I Marilyn and I are still very pleased with your product which has work very well in strong winds and wet weather. There is no apparent wear or damage to the walls and each time we fold them up Marilyn keeps recalling the way you showed us how to hold them without creating wear marks.
Packing up in wet weather has been great - cannot imagine what wet canvas would be like (the weight and moisture would put me off putting it in the caravan).
Thanks again for providing feedback - may catch up at a show in the future.
Hi, Glen arrived with our new annexe yesterday,very happy with value for money.
Glen was very happy to listen to what we wanted and his ideas they work out very well. When he came back and fitted the annex he did a great job showing my other half.
I will not hestate to tell friends about your business.
Just a note to say how much we appreciate our annexe and the service from Kakadu Annexes. We called in to have our annexe fitted on our way to Ballina, our first destination in our new Swift caravan, after your team had made the trip to Warwick to measure it.
The fitting was very professional and surprisingly quick and was followed by a comprehensive demonstration of how to erect the annexe. On reaching Ballina we actually set up the annexe in the dark it was that easy! Then the following day we were hit by very strong winds and were quite concerned whether we should take the annexe down but decided it was too late. Winds on that day and night averaged 46 kmh and the strongest gusts reached 74 kmh. The wind persisted the next day averaging around 40 kmh before abating in the afternoon. Heavy rain and a storm earlier in the day didn't phase it and the only dampness was, as we were warned, through the seam of the roll out awning which was not manufactured by Kakadu. Through it all our Kakadu annexe stood strong and never looked like failing us.
You can rest assured that we will tell anyone who asks (and several at Ballina already have) the story and how happy we are with our annexe...and our Swift Explorer 4 of course.
So many thanks to you, Ian and Ryan for a such a great product and particularly, peace of mind.
Graeme & Pip
27th October, 2015
We love going away in our Jayco Swan but the only down side was the setting up & packing up of the bagged awning. After a long drive it used to take as long to put the awning up as to set up the rest of the van. The New Rollaway Awning is light years ahead in comparison. It’s now a one man job instead of an arduous task for two of us. Setup time has been more than halved!
Previously, when packing up, the old awning was always the last & most dreaded job to do as the van had to be wound down to roll it up & all we really wanted to do was get on the road, not fight to get the awning rolled straight & zipped back in its bag!!!
Now we simply flick the lever & the Rollaway awning rolls up in seconds by itself. We have found it to be extremely sturdy & stands up to strong winds with minimal securing. Overnight stops are a breeze with the Rollaway, with no more long setups times.
The new awning also has the flexibility for us to use the annex walls if we feel the need. They slide on easily & create a comfortable extra enclosed space.
Our whole camping experience has been enhanced immeasurably by the Rollaway awning & we would happily recommend it to anyone.
Cheers & Happy Camping
Gary & Wendy Height
I would like to say that this online purchase of the window awning has been without a doubt the best I have ever experienced. Your customer service is excellent. Fast, efficient and courteous.
Add to that the product itself which appears well made and right up to my expectations.
A very happy customer!
After talking to a Jayco dealership in toowoomba to get awnings at front and rear of our caravan who had no idea. Jayco from Coffs Harbour put us onto Kakadu Annexes at Currumbin. The staff who looked after us knew exactly what was needed from sizes to freight costs and everything was sent out in tact and more than i expected. So thankyou to Kakadu Annexes, finally someone who knows what it's all about .